Privacy Policy

Who We Are

This privacy policy outlines how Laser Lounge Sidmouth (“we”) collect, use, and protect your personal information when you use our website.

What Information Do We Collect?

We collect information from you when you fill out a contact form, email us directly, comment on our blog posts, provide feedback, or participate in competitions. We also gather website usage data via cookies and marketing tools such as Meta Pixel, Google Analytics, and Google Tag Manager.

The data we collect may include your name, email address, phone number, address, IP address, location, company name, age, gender, device type, internet browser, service provider, and any other details you choose to share.

Why We Need Your Data

We collect and use your information for the following purposes:

• To respond to your inquiries (e.g., contact form, WhatsApp messages)

• To process orders and manage your account

• To communicate with you about our products and services, including sending marketing updates, with your consent

• To advertise and remarket services to you through third-party websites like Google, Facebook, and Instagram

• To improve our services and follow up on your experience with us

We will only collect the information necessary to provide these services and will take appropriate measures to ensure the security of your data.

How Long Will We Store Your Data?

If you purchase services from us, we are required by UK tax law to retain your basic personal data (name, address, contact details) for a minimum of 6 years. Your marketing data will be kept until you notify us that you no longer wish to receive such communications.

Marketing

With your consent, we may send you updates and information about our products, services, and relevant offers. You can opt out of marketing communications at any time by contacting us.

What Are Your Rights?

You have the right to request a copy of the personal information we hold about you. To do so, please contact us via email at hayley@laser-lounge.co.uk.

We are committed to keeping your information accurate and up to date. If you believe any information is incorrect, please let us know, and we will correct or remove it.

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to file a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Cookies

Our website uses cookies to collect standard internet log information and visitor behavior data, which help us compile statistical reports on website activity. For more information on cookies, visit http://www.aboutcookies.org or http://www.allaboutcookies.org. You can disable cookies in your browser settings, but some website features may not function properly without them.

Other Websites

Our website contains links to other websites. Please note that this privacy policy applies only to our website. If you visit other websites, please review their privacy policies.

Changes to Our Privacy Policy

We may update this privacy policy periodically, and any changes will be posted on this page. This privacy policy was last updated on 13 June 2023.

How to Contact Us

If you have any questions about our privacy policy or the information we hold about you, please contact us at:

Email: hayley@laser-lounge.co.uk